Terms & Conditions


* Same day delivery on all photoshoots if before 2:59pm any day

* Next day delivery on all photoshoots if on/after 3:00pm anyday

* Wind must be below 13mph on the day of any aerial photoshoots. We will let you know in advance if it is too windy for aerial photography. If you choose not to reschedule and your photoshoot includes aerial photos, you can schedule a follow up shoot for $30. Rescheduling any shoot is completely free.

* Matterport tours are removed from hosting once the listing has sold, or been cancelled. If you would like to have your tour active after it has sold or cancelled, a recurring fee of $10/month can be applied to your account and can be cancelled at any time.
* Matterport package includes still photos taken with the Matterport Pro2 3D Camera generating images 8092px x 4552px (Almost 8K resolution), still photos of tight spaces such as powder baths, closets, or laundry rooms will be taken using a DSLR camera in most cases.

* 24hr Turnaround for Matterport Tours is completely dependent on how soon Matterport can process the files and create the tour. Typical turnaround is 24hr, however homes larger than 5000 SqFt could take longer to process.